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Returning your Hoop for Repair
* Send United States Postal Service Priority Mail.
* Your hoop must be amply protected by bubble wrap and packing tape.
* Please insure your hoop at cost for your own protection.
* Include delivery confirmation ($0.75), which will also give you a tracking number.
* Send us the tracking number when you ship the hoop to:
Superhooper.org, LLC
532 Boulevard Place NE
Atlanta GA 30308
We will turn your repair around as quickly as possible!
* Send United States Postal Service Priority Mail.
* Your hoop must be amply protected by bubble wrap and packing tape.
* Please insure your hoop at cost for your own protection.
* Include delivery confirmation ($0.75), which will also give you a tracking number.
* Send us the tracking number when you ship the hoop to:
Superhooper.org, LLC
532 Boulevard Place NE
Atlanta GA 30308
We will turn your repair around as quickly as possible!
Important: Shipping your hoop should NEVER cost more than $12.00
Your post office may be unfamiliar with how to ship your hoop. Let them know that if the
system asks for package dimensions, it should be measured like a tire. The girth of the
package is the measurement around the tubing of the hoop -- not the length or width. Thus,
the length should be 36-42" and the girth should be 4-6", depending upon thickness of the
bubble wrap. If they attempt to charge you a "balloon fee" it has not been calculated correctly.
If you encounter difficulty, please request the manager or refer your postal worker to page
650 of their Quick Service Guide.
Your post office may be unfamiliar with how to ship your hoop. Let them know that if the
system asks for package dimensions, it should be measured like a tire. The girth of the
package is the measurement around the tubing of the hoop -- not the length or width. Thus,
the length should be 36-42" and the girth should be 4-6", depending upon thickness of the
bubble wrap. If they attempt to charge you a "balloon fee" it has not been calculated correctly.
If you encounter difficulty, please request the manager or refer your postal worker to page
650 of their Quick Service Guide.
| Self-Repair Kit: If you've damaged your switch, you can replace it yourself in minutes with just a little soldering know-how. Save time and money and get your replacement switch plus resistors and photo instructions below. |
| Switch Repair Kit $5.00 |
| Self-repair of your hoop will void our warranty. |